All orders are processed after we receive payment. To ensure smooth and timely order processing, we recommend pre-funding your account via bank transfer, Alipay, Wechat Pay,and etc,.
Is there a minimum volume purchase requirement?
There are no minimums. You can purchase as few or as many rewards as you need.
Do you provide invoices and receipts?
Yes. Invoices and receipts are automatically provided for every order. Receipts are also provided when you put funds into your account in advance (pre-funding) for immediate order processing.
How does refund on unclaimed rewards?
If the recipient does not claim the reward within the specified period after your order ends, you can request a refund through the system.
Sending&Tracking
Which countries can gift cards be sent to?
We support over 100 countries in North America and Europe. You can select your preferred country when placing an order.
How to track delivery status?
The system page can verify if the gift card has been delivered and redeemed.
Can I cancel my order after placing it?
Orders can be cancelled within one hour of placing the order. No cancellations will be allowed after this time.
Need more information?
Our Customer Care team is available to assist you in getting started.